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What The Record Says

Somewhere in a government file there is a record of your business. You have almost certainly never read it.

Inspectors write it. Regulators publish it. Millions of rows, free to anyone, in formats nobody sane would open. We open them.

Move across the record to read it.

The data is already yours. It was only ever locked up by accident.

Nobody decided that the people running these businesses should be the last to know what the government says about them. It just worked out that way.

The records were built for auditors, and released in formats that assume a data team on the other end.

So an industry grew up in the gap. People who sell you a look at your own file. People who sell your file to somebody else. People who explain the rules while selling the cure.

We think that gap should not exist. The inspections were paid for by the public. The records are already published. The only thing in the way is a few million rows and somebody willing to read them.

So we read them, write them up in plain language, and give them away.

Free the record. Then let people get on with their jobs.

A regulator publishes a hundred files. Somebody has to read all of them.

And find the handful of things worth anybody's Tuesday morning. Nobody was. So we do, in four steps, every time.

1

Read the whole file, not the summary

The raw published data, every table of it, joined. Not the press release.

2

Check ourselves against the regulator

If our number does not match their published total, we have a bug, not a finding.

3

Publish the range, not the flattering number

Tested every reasonable way of cutting it. If it only works one way it does not run.

4

Write it up for normal people

The record is written for auditors. We write it for whoever has to run the place.

Trades where inspectors visit, write findings, and the government publishes the result.

A few of them, to start. The people being described almost never read it. Open one.

And many more. Home health and hospice, assisted living, dialysis clinics, building safety, environmental permits, pharmacies, waste. If inspectors write it down and somebody publishes it, we can read it.

Ask about your trade

Every figure comes out of a public file and arrives with its working.

Why we can say things the trade press cannot

In most trades, the people who explain the rules are paid by the people selling solutions to them.

The columnist works for the consultancy. The podcast is hosted by a supplier. The magazine sells the guest chair to its sponsor.

That's not a scandal. It is how trade media is funded.

But nobody in that room is free to say the thing you are worried about is not the thing costing you money.

The rules we work to

  1. We never name a business.Not once, not ever, not even a good one.
  2. We never rank anybody.A best twenty implies a worst twenty.
  3. We never report a group small enough to be one business.
  4. We show the working.Every denominator, every exclusion, the window. On the page, not in the small print.
  5. We publish what we got wrong.If a finding does not survive checking, we say so.

Our strength is that we have nothing to sell. No software, no consulting, no subscription, no call. Which is why we can tell somebody to stop worrying, when a firm selling the cure never could.

Take it, use it, spread it.

For associations, newsletters and communities that serve an inspected trade.

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Nursing homes
What the record says about America's nursing homes
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